In this power-packed episode, serial entrepreneur and professor Dr. Greg Watson reveals the five critical customer service mistakes that are silently destroying new businesses—and how to fix them before they kill your growth. Whether you’re launching your first venture or scaling an existing business, you’ll discover the specific non-negotiable skills that separate thriving companies from those that fail within their first two years. Walk away with a proven framework to transform your customer interactions from business liabilities into your strongest competitive advantage.
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